Summary
Ambitious Luxury Management graduate specialised in Brand Management, with experience in CRM and digital innovation from my internship at L’Oréal Benelux. With a strong foundation in branding, marketing strategy, and customer experience, I’m now ready for a new adventure in a junior role! Let’s connect!
Professional experiences
Crm/ddx corporate intern benelux
L'OREAL
From August 2025 to January 2026
- Managing CRM campaigns: executing CRM campaigns for the L’Oreal Dermatological & Luxe divisions based on the CRM calendar.
- Growing the consumer database: supporting new recruitment initiatives.
- Driving consumer loyalty: supporting the creation of and execution of engagement and retention strategies.
- Analyzing consumer data & campaigns: obtaining insightful findings to enhance the consumer understanding for future initiatives.
- Coordinating with stakeholders: ensuring all CRM activations are managed on time and in alignment with key stakeholders.
Corporate education intern benelux
THE ESTEE LAUDER COMPANIES INC.
From October 2023 to December 2023
• Communication and translation
• Translate new training content (e-learning content, Word files, PowerPoints, …)
• Communicate education updates in the monthly company newsletter
• Reply to emails from the sales team and perfumeries through the education mailbox
• Administration and support
• Follow up on training attendees/viewers (Excel)
• Upload and compare e-learning content on the digital platforms of the brands
• Take active part in the organization of education projects, such as in-house trainings and trainings on location
• Follow up on training tools and materials (handouts, invitations, confirmations, manuals, folders, ...)
• Support the team in analyzing the education business per brand and per retailer
• Prepare the new training season in collaboration with the team (training theme, visuals, presentations, printed material, ...)
• Prepare gift boxes
• Create attractive PowerPoint presentations with best practices, important data, …
Office management assistant (studentjob)
CHATEAUX VINI
From October 2022 to January 2023
Managing incoming and outgoing calls. Registration of orders. Managing of transportation. Assisting the Office Manager.
Study abroad portugal
Polytechnic of Leiria
From February 2022 to June 2022
Studied Masters International Business within the Erasmus programme for 5 months.
Front desk receptionist
Reckitt
From July 2021 to August 2021
Frequent replacement at the front desk.
Task:
- Post treatment (incoming, outgoing)
- Answering phone calls
- Ordering office supplies
- Receiving visitors
Receptionist (studentjob)
ZEB
From December 2020 to December 2020
I welcomed business partners, models, and clients, ensuring they were comfortable and well-accommodated. My responsibilities also included handling and transferring phone calls, as well as managing incoming and outgoing mail, ensuring smooth communication and efficient office operati
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