Summary
International Management candidate at IUM (Monaco) | interested in operational excellence, customer experience and global service industries. I bring hands-on experience in premium hospitality, event coordination and client interaction. I’m currently seeking a 6-month internship starting June to deepen my skills in service management, consulting, and international operations. Curious, reliable and people-oriented, I enjoy environments where teams move fast, standards are high and customers genuinely matter.
Professional experiences
Employé service clients
Hotel de Paris Monaco
Since 2. june 2021
Relation client haut de gamme, service client luxe, gestion de clientèle internationale et VIP, expérience client premium, gestion des demandes et réclamations, résolution de problèmes, communication professionnelle, sens du détail et de l’excellence, discrétion et confidentialité, gestion du stress et des priorités, travail en environnement exigeant.
Vocational education and training
MIDAS | On-demand concierge
From March 2025 to June 2025
Assistant accueil petite enfance
Le Domaine du Mas de Pierre
From March 2023 to April 2023
Degree
Languages
Anglais - Professional working proficiency
Portugais - Professional working proficiency
Français - Native or bilingual proficiency
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