MA

MARTHA ARIANNA MORALES CALDERÓN

33 years - DISTRITO FEDERAL (1210) Mexico

Summary

Master's candidate in Luxury Hospitality and Event Management with high expectations on the industry evolution. More than 8 years of professional experience in customer service, sales, commercial manager and brand manager.
In all these years, my positive attitude and respect for others have allowed me to develop very close, efficient and proactive team works.

I am best known for my proactivity and results driven personality. Positive, honest, empathic and determined person.

Professional experiences

Commercial assistant

Dolphin Wear , Antibes

From March 2016 to Today

Brand manager

CHOMARC GROUP

From December 2013 to December 2014

A 100% Mexican company specialized in the representation of international apparel brands.-Responsable of twelve main swimsuits brands including ‘Agua Bendita’, ‘Jets’ and ‘Bamboo’.
- Administration of "La Martina" inventory and shipments of the merchandise.
-Negotiated prices and services with suppliers to optimize quality and pricing
-Principal negotiator for these brands with the main department stores in the country, including PH, Liverpool, and Saks Fifth Avenue.
-In charged of the shipment logistics
-Strategically planned and organized the sales showrooms every month.

Senior commercial manager and sales coordinator

EXPERIMENTA

From January 2009 to January 2011

-Created strategic sales procedures of the loyalty programs for fifteen companies and their teams.
-Directly involved in the Marketing and PR of the rewards programs.
-In charged of understanding our main customers and the follow up strategies with them. Direct responsible of our VIP clients list.
-Quality Assessment for our sales procedures
-Successfully trained and coached four customer service teams.

Hostess server

HOTEL W

From September 2008 to September 2009

Additionals trainings

Master's Degree

International University of Monaco

2015 à 2016



Bachelor's Degree

Universidad Iberoamericana, Ciudad de México

2005 à 2009



Degree

International University of Monaco – Master of Science in Luxury Management – 2016

Languages

Anglais - Native or bilingual proficiency

Espagnol - Native or bilingual proficiency

Français - Limited working proficiency