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Free Executive Education Program for IUM Alumni

Conference

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04.16.2020

“There is no better time to give back.” IUM offers exclusive executive education program for their alumni free of charge 


Our alumni are the cornerstone of IUM’s worldwide success. Normally, though, we ask our alumni for their support. Dr. Annalisa Tarquini-Poli and Prof. Dr. Phil Klaus thought that now is the best time to support our alumni and give something back. Something that our alumni can value and that will assist them and their businesses to succeed in this challenging environment.


IUM is proud to present the first online executive education program for IUM alumni free of charge. Prof. Dr. Phil Klaus and Dr. Annalisa Tarquini-Poli, with the kind assistance of Mr. Christopher Brooks, CEO of Clientship UK, designed a four-week Customer Journey Mapping Masterclass exclusively available to IUM alumni.


The course will be available for the first 75 registered alumni, and will be hosted via GoTo meeting on the following dates:

  • Wednesday, April 29th, 11:00 CET Session 1 – The purpose of Customer Journey Mapping, 30-minute webinar w/Prof. Dr. Phil Klaus and Christopher Brooks 
  • Wednesday, May 6th, 11:00 CET Session 2 – Customer Journey Mapping Design Principles, 30-minute live video w/Christopher Brooks 
  • Wednesday, May 13th, 11:00 CET Session 3 – Building a Customer Journey Map, 30-minute live video w/Christopher Brooks 
  • Wednesday, May 20th, 11:00 CET Session 4 - Designing your Customer Journey Map, 30-minute webinar w/Christopher Brook


To secure one of the 75 places please register here.


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